Contact

We'd love to hear from you

We speak English and German – feel free to write in whichever you prefer.

Send us a message

Contact details

Email

hallo@sarfi-collection.de

Phone

+49 176 56850146

WhatsApp

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Locations

Grattersdorf · Schöfweg

Bavarian Forest, Germany

⚡ Fast response times

We usually reply within a few hours – and always within 24 hours.

Frequently asked questions

How do I book direct?

Pick your travel dates in the calendar on the property page and book right here on the website. Payment is handled securely via Stripe – by card, Apple Pay or Google Pay, with either a 50% deposit or payment in full. Your booking confirmation arrives by email straight away.

Can I book several apartments at once?

Yes! With our group booking you can book several apartments at Haus Schönblick for up to 20 guests in one go – one date range, one payment. All details at sarfi-collection.de/en/schoenblick/gruppen.

How does check-in work?

We offer self-check-in with a key box. You'll receive all the details by email or message about 24 hours before arrival.

What happens if I need to cancel?

HAUS28: free cancellation up to 30 days before arrival, 50% refund up to 14 days, no refund after that. Schönblick apartments: free up to 14 days before arrival, 50% up to 7 days, no refund after that. Full details at sarfi-collection.de/stornierung.

Are there discounts for longer stays?

Yes – stays of 7 nights or more qualify for weekly discounts. Get in touch for a personal offer.

Are pets welcome?

Not at HAUS28, unfortunately. At Haus Schönblick you can add up to 2 dogs directly when booking apartments A2, B7 and B8 – the surcharge is €15 per dog per night. B5 and B6 (real-wood parquet) don't allow pets.