Contact
We'd love to hear from you
We speak English and German – feel free to write in whichever you prefer.
Send us a message
Contact details
hallo@sarfi-collection.de
Phone
+49 176 56850146
Send a message
Locations
Grattersdorf · Schöfweg
Bavarian Forest, Germany
⚡ Fast response times
We usually reply within a few hours – and always within 24 hours.
Frequently asked questions
How do I book direct?
Pick your travel dates in the calendar on the property page and book right here on the website. Payment is handled securely via Stripe – by card, Apple Pay or Google Pay, with either a 50% deposit or payment in full. Your booking confirmation arrives by email straight away.
Can I book several apartments at once?
Yes! With our group booking you can book several apartments at Haus Schönblick for up to 20 guests in one go – one date range, one payment. All details at sarfi-collection.de/en/schoenblick/gruppen.
How does check-in work?
We offer self-check-in with a key box. You'll receive all the details by email or message about 24 hours before arrival.
What happens if I need to cancel?
HAUS28: free cancellation up to 30 days before arrival, 50% refund up to 14 days, no refund after that. Schönblick apartments: free up to 14 days before arrival, 50% up to 7 days, no refund after that. Full details at sarfi-collection.de/stornierung.
Are there discounts for longer stays?
Yes – stays of 7 nights or more qualify for weekly discounts. Get in touch for a personal offer.
Are pets welcome?
Not at HAUS28, unfortunately. At Haus Schönblick you can add up to 2 dogs directly when booking apartments A2, B7 and B8 – the surcharge is €15 per dog per night. B5 and B6 (real-wood parquet) don't allow pets.